Date: 4 months ago   Category: Finance

Gref explained the ban of the transfers to credit cards by the phone number — Rambler News Service


Sberbank refused translation service of funds for credit cards by the phone number after receiving about 10 thousand complaints of clients, told journalists the head of Sberbank German Gref told. "We did not cancel the translation. We cancelled about 300 thousand such payments. It is very small part of a segment of our clients. We made it at the request of our clients that the translation mechanism by the phone number provides the following algorithm: it always becomes, of course, on the debit card and if at you the debit card is suddenly blocked, is on rerelease or for any other reasons does not work, then automatically a transfer was made on the credit card. But rules of the operating regulation do not allow to take away from the credit card this translation free of charge because all payments which arrive from the client on the credit card automatically enlist in the account of repayment of a debt on the credit card. Respectively, you can take away money from there, but automatically it increases your limit", - he explained. According to Gref, Sberbank received about 10 thousand complaints of clients to similar situations. Sberbank since December 6 cancelled a possibility of money transfers to credit cards by the phone number.

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