Date: 2 months ago   Category: Finance

The Central Bank recommended to make changes to rules of insurance — Rambler News Service


The Bank of Russia recommended to insurers to make changes to rules of insurance taking into account standards of the new law which establishes a position of the financial representative and defines an order of settlement of disputes, it is told in "The information letter on modification of rules of insurance". "Considering that Federal law No. 123-FZ provides significant change of the procedure of pre-judicial settlement of disputes between consumers of insurance services and insurance companies, the Bank of Russia recommends to make changes to rules of insurance which are accepted and approved by the insurer or merging of the insurers independently, having complemented them with the provisions regulating an order of consideration of disputes by the insurer and also conditions under which the dispute is subject to consideration by the financial representative taking into account standards of Federal law No. 123-FZ" — it is said in the document. According to the president of the Russian Association of Motor Insurers Igor Jürgens, activity of the financial managing director will positively affect settlement of insurance disputes. "We hope that the beginning of work of the financial ombudsman will positively be noted on consideration of disputes in courts because under the law begins to raboat claim character. Before going to court, the insurer has to address to the company. Very often they did not do it, especially in connection with activity of so-called tsessioner to whom they conceded this right, and after that a tsessioner, bypassing insurance company, at once went to court, received penalty fee, penalties. All this can be avoided because the insurer will be obliged to come to insurance company, to begin consideration of the dispute, then to address the ombudsman if this dispute is not solved and so on" — Jürgens noted. He added that such changes "certainly will give the chance of more civilized pre-judicial resolution of disputes". The federal law "About the Representative for the Rights of Consumers of Financial Services" is adopted by the State Duma on May 24, 2018 and approved by the Federation Council on May 30, 2018. It defines legal status of the financial representative, an order of pre-judicial settlement of disputes by it between consumers of financial services and the financial organizations and also legal bases of interaction with it the financial organizations. The position of the financial representative is entered for consideration of addresses of consumers of the financial services about meeting requirements of property character shown to the financial organizations which rendered them financial services, including insurance.

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